AdGreetz has two workspace levels. Mixing them up is the most common reason people generate work in the wrong place or cannot find a result.
The team is the account you share with colleagues. It owns:
Open it from the workspace switcher, or choose Back to workspace from inside a brand.
A brand is one business you create ads for. Its home opens on the prompt box, Describe the ad you want. Set Format, Sizes, and Goal, then Generate. Or start from a format sits under the box and opens that format's studio.

It also owns:
Open a brand from Brands, or switch brands from the brand selector in the sidebar.
| Clue | Meaning |
|---|---|
| Sidebar shows Brands, Playground, and team Settings | You are in the team |
| Breadcrumbs end in Brands › the brand name, the sidebar selector is labelled Brand, and the page shows Brand settings | You are inside a brand |
| Brand selector shows the current brand name | Creations will attach to that brand |
Warning: Always confirm the current brand name before you generate, upload, or connect a publishing account. Connections belong to the current brand, not every brand on the team.